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Filing a Car Accident Claim in the Inland Empire

A free guide from Empire Law on filing a car accident claim in Riverside and San Bernardino counties: what to do at the scene, the SR-1 deadline, how fault is decided, what a claim is worth, and the tactics insurers use to pay less.

Cover of Filing a Car Accident Claim in the Inland Empire, by Deborah Song
ABOUT THE AUTHOR

Meet Deborah Song

Deborah Song practices under her own name, doing business as Empire Law, a personal injury and car accident firm she founded in May 2021 to serve Riverside and San Bernardino counties from its office in Norco, California. She was born and raised in Moreno Valley, two cities away, and headquartering the firm in the Inland Empire rather than Orange County or Los Angeles was deliberate. Her full biography is published on her attorney site, including the recognitions summarized below.

Song earned her J.D. from Western State University College of Law and her undergraduate degree from the University of California, Riverside. She was admitted to the State Bar of California on May 28, 2021, and has practiced as a licensed attorney since that date. She entered the legal field earlier, in 2017, working as a case manager, legal advocate, and litigation associate, a period the firm counts separately from her years as a licensed attorney because the roles carry different professional responsibilities.

Song's trial-first posture is the credential this book leans on most directly. She earned the nickname "Queen of Sanctions" at a Santa Ana trial firm early in her career for holding defense attorneys accountable in court, and she carried it into her own practice: cases at the firm are prepared as though they are going to trial, on the theory that thorough preparation is what creates the leverage to settle. Her willingness to file motions for sanctions rather than let opposing counsel run out the clock, and her practice's stated policy of never handing a client off to a case manager, are the habits behind this book's chapters on insurance-company tactics and evidence preservation. She was named a Rising Star by Super Lawyers in 2025 and 2026, and has helped recover over $50 million for clients across her career.

Roughly 95 percent of the firm's caseload is car, motorcycle, and pedestrian collision claims, the category this book is written for, alongside dog bites, premises liability, and identity theft. Empire Law also staffs a property damage department, a service Song has described as one the firm does not profit from directly but includes because clients need it while they are still recovering physically: vehicle inspections, rental cars, total-loss valuations, and the diminution-in-value claims discussed in Chapter 7. Through the Inland Empire's Hispanic Bar Association and Mexican-American Bar Association chapters she addresses a concern she hears often in the region, the fear that pursuing a crash claim could expose a family's immigration status. Her practice does not ask clients for a Social Security number, and immigration status has no bearing on a person's right to compensation for an injury someone else caused.

Song hosts the Inland Empire Injury Law podcast, where the conversation behind this book's chapters was originally recorded as Episode 4: How to File a Car Accident Claim in Inland Empire, available on Apple Podcasts and Spotify. She is verified through her listing on the State Bar of California's official attorney directory, bar number 337172.

Song built Empire Law around a simple bet: that a claimant who understands the process protects it better than one who is guessing. That is the same bet this book makes. If a car accident anywhere in the Inland Empire, in Riverside County, San Bernardino County, Norco, Eastvale, Corona, or anywhere along the corridor the 91 and the 215 cut through the region, has left you or someone you love figuring out what happens next, Empire Law offers a free consultation to talk through the specifics of your case.

Deborah Song, author of Filing a Car Accident Claim in the Inland Empire
CA Bar
#337172
Rising Star
Super Lawyers, 2025 and 2026
THE WHOLE BOOK

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Every chapter, plus the Foreword, Introduction, FAQ, Final Takeaways and Appendix, free to read in full.

13 chapters · 104 pages

  1. 01
    9 pages

    The First Minutes After a Crash

    Nobody thinks about the first few minutes after a car accident until they're already in one. The ears are ringing a little, the hands are not quite steady, and somebody behind them is already leaning on the horn.Photograph the cars before anybody moves themSay you're hurt, even if you're not sure yetYour phone is the dash cam you already have

  2. 02
    7 pages

    Getting Medical Care Even When You Feel Fine

    The most common thing I hear from a client about the day of their accident is that they felt fine. They stood at the scene, they answered the officer's questions, they told the adjuster on the phone that they were okay, and they went home.The adrenaline wears off around bedtimeUrgent care or the emergency room?If you have no insurance and no money for the visit

  3. 03
    6 pages

    The SR-1 Form and California's Ten-Day Deadline

    There's a state reporting requirement after a car accident that runs completely separate from the police report, and almost nobody who hasn't been through a serious accident knows it exists.Three things trigger itHow to file it in about ten minutesWhere this sits on my list of the four biggest mistakes

  4. 04
    6 pages

    How California's Fault-Based Insurance System Works

    Most people never find out how low California's minimum coverage is until a crash makes them find out. By then it's too late to have carried anything else.The at-fault driver's insurance pays first, when there is enough of itThirty, sixty, fifteenWhy you may never learn what the other driver is carrying

  5. 05
    6 pages

    Comparative Negligence: Why Partial Fault Doesn't End Your Claim

    People disqualify themselves from their own claims. It happens constantly, and it happens before anyone ever calls me.Ninety percent at fault still recovers tenDuty, breach, causation, damagesA case where one percent made the difference

  6. 06
    9 pages

    Filing the Claim: What to Say, and What Not To

    Once the scene is documented and the medical care is underway, the whole thing moves to the insurance companies.Why I want an attorney opening the claimOpen a claim with your own insurer tooHow to tell when a call is a recorded statement

  7. 07
    8 pages

    What a Car Accident Claim Is Worth

    Most people think a car accident claim is the repair bill plus the medical bills. Usually that's where the list stops in their head.If you can punch it into a calculatorEvery day without your car is worth somethingThe 30 to 60 day clock inside GAP insurance

  8. 08
    8 pages

    The Tactics Insurance Companies Use to Pay You Less

    I call it the triple D. Their goal in life is always to delay, deny, and defend themselves.Disputing liability by confusing their own insuredThe response window is where the phone ringsWhat happens to your demand inside their building

  9. 09
    8 pages

    The Evidence That Wins a Case in the Inland Empire

    Objective is the key word in this chapter. Anything that's evidence outside of your mouth and outside of my mouth is what wins.Corner stores, Ring doorbells, gas stationsYou have about seven daysCommercial trucks almost always have footage

  10. 10
    6 pages

    Medical Records and Medical Liens: Building the Paper Trail

    I believe my clients. When somebody tells me they're in pain, that's where I start.Somebody with nothing to gain has to write it downHow a personal injury lien worksThe debt is still yours

  11. 11
    10 pages

    How Fault Gets Decided, and Why the Inland Empire's Two Counties Differ

    A claim does not get decided in a vacuum. It gets decided by the evidence that happens to exist, by which of our two counties you were in when it happened, and if it goes far enough, by which judge your case lands in front of.Who gets to decide faultThe two counties are genuinely differentThe judge you draw changes the case

  12. 12
    8 pages

    The Deadlines That Can End Your Case Before It Starts

    A claim can fail for reasons that have nothing to do with who caused the crash or how badly you were hurt. It can just run out of time.Negotiating does not pause the two yearsWhen a government entity is involved, it's six monthsThe extension for minors

  13. 13
    13 pages

    When to Call a Lawyer, and the Mistakes That Cost People Their Cases

    I say this constantly, and I'm going to say it here too. Call an attorney.Call before you talk to any insurance companyWhat a contingency fee costsIf you do file yourself, let somebody look at it first

Filing a Car Accident Claim in the Inland Empire
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A free guide from Empire Law on filing a car accident claim in Riverside and San Bernardino counties: what to do at the scene, the SR-1 deadline, how fault is decided, what a claim is worth, and the tactics insurers use to pay less.

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    Help Center

    Frequently Asked Questions

    Straight from the book. The full answers, with links, are on the FAQ page.

    Make sure everyone is safe, then document the scene (photos and video of where the vehicles came to rest) before anything gets moved, if it's safe to stay put. Call the police, get medical attention even if you feel fine, and exchange complete details with the other driver, including a photo of their license plate and the back of their vehicle.

    Read the FAQ in the book